Contact Us at (804) 729-0046 or toll-free at (888) 824-7383
Effective Date: March 19, 2026
This Privacy Policy explains how Virginia Professional Wildlife Removal Services, LLC (“we,” “us,” “our”) collects, uses, and shares information when you visit our website, call or text us, or submit a form.
This policy applies to our website and related services (the “Site” and “Services”). It does not apply to websites or services we do not control.
Information We Collect
Information you provide to us
We may collect information you choose to provide, including:
- Name
- Phone number
- Email address
- Address/location of service (if provided)
- Details about your pest/wildlife issue
- Photos or files you upload (if any)
Information collected automatically
When you visit our Site, we may automatically collect:
- IP address and device identifiers
- Browser type and operating system
- Pages viewed and time spent on pages
- Referring/exit pages
- Approximate location (city/region based on IP)
- Cookie or similar tracking identifiers
Calls, texts, and appointment information
If you call or text us, we may collect:
- Your phone number and call details (date/time/duration)
- Voicemail content (if you leave a message)
- Text message content (if you text us)
Note: Calls may be recorded or monitored for quality, training, and documentation, where permitted by law.
How We Use Your Information
We use your information to:
- Respond to requests and provide estimates or services
- Schedule appointments and provide customer support
- Send service-related messages (confirmations, reminders, updates)
- Improve our website, services, and customer experience
- Protect our business, prevent fraud, and enforce our policies
- Comply with legal obligations
We do not sell your personal information.
Cookies, Analytics, and Advertising
We may use cookies and similar technologies to:
- Remember preferences
- Understand how the Site is used
- Measure performance of marketing campaigns
We may use third-party services (such as analytics and advertising platforms) that collect data through cookies or pixels. These providers may process information according to their own privacy policies.
You can control cookies through your browser settings. Blocking cookies may affect some Site features.
How We Share Information
We may share information only as needed to operate our business, such as:
- Service providers (website hosting, analytics, call/text services, scheduling tools, payment processing) who help us run the Site and Services
- Legal and safety reasons (to comply with law, respond to lawful requests, protect rights/safety, prevent fraud)
- Business transfers (if we are involved in a merger, acquisition, or sale of assets)
We do not share your personal information with unaffiliated third parties for their own marketing purposes.
Data Retention
We keep personal information only as long as needed for:
- Providing services and customer support
- Recordkeeping, accounting, and legal compliance
- Resolving disputes and enforcing agreements
Retention periods vary depending on the type of information and business needs.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Your Choices and Rights
Opt-out of marketing messages
If we send marketing emails, you can opt out using the unsubscribe link (if present) or by contacting us.
Access, correction, or deletion requests
You may request to access, correct, or delete personal information we maintain about you, subject to legal and business recordkeeping requirements.
To make a request, email: ***********@***il.com“>va***********@***il.com
Suggested subject line: Privacy Request
Children’s Privacy
Our Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Service areas: Statewide
We provide service across the Central Virginia, Northern Virginia, Tidewater / Hampton Roads, and the Shenandoah Valley / Southwest Virginia regions.
For the full list of the cities, counties and towns where we provide service, visit:
If you don’t see your city listed, contact us—we often serve nearby areas and can confirm availability quickly.
Contact Us
If you have questions about this Privacy Policy or your information, contact us:
Virginia Professional Wildlife Removal Services, LLC
Contact Us at (804) 729-0046 or toll-free at (888) 824-7383
Email: ***********@***il.com“>va***********@***il.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
FAQ
No. We do not sell your personal information.
Only with service providers who help us operate (like website hosting, analytics, call/text tools) and when required for legal or safety reasons.
Calls may be recorded or monitored for quality, training, and documentation where permitted by law.
Email ***********@***il.com“>va***********@***il.com with the subject line Privacy Request and tell us what you want deleted. Some information may be retained as required for legal or business recordkeeping.
Contact Form
Please complete the contact form below: